To USA,AUS,CA,UK,EU,Europe,will be shipped by via air mail service,need around 10-25 days.and other countries need around 15-35 days.In case you haven't recieved the packet, please check with your local post office first, because the packet will arrive there.to different country, some local post office can't offer more detailed tracking status in time, it perhaps only show the shipment infor just left Hong Kong.

Reture and Warranty:

Warranty is for EXCHANGE ONLY. All products come with a 60 days limited warranty against manufacturer's defects. Buyer could choose exchange to same item or apply store credit to other items in our store. Exchange will be processed after we received return.
Return/Refunds:
1. We only accept refund request for un-opened or un-used item, buyer has to return item in original condition and retail package within 7 day for refund(item price minus 20% restock fee). The shipping charge is not refundable. Refund will be processed after we received return.
2. You have 7 days to contact us and 10 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and we will not issue you a refund or replacement. There are NO EXCEPTIONS!

However, If you have any questions or concerns, feel free to contact us and we will do our best to assist you in resolving any issues. Your satisfaction is our primary concern. If you are not satisfied with your purchase in any way, please let us know and we will correct any problem before you leave any neutral of negative response.

We always try the best to reply buyer in time, But because we from the different place, We have different time, So if we don't reply in time, that means we are off duty time, Please give us more time, We will reply as soon as we see it. Please Trust us.
The more communicatin , The more undertanding, The more trust.
Thanks again and agian for all customer.