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Product Description

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• About Us
• Shipping
• Returns
• Contact Us

About Us

• We are an experienced company which specialize in sales of all types of battery packs include laptop battery, camcorder battery, camera battery. Laptop Accessories include laptop AC adapter, portable laptop table, laptop drives and dvd burners. Fashion Electronics such as car mp3 player, gaming mouse, baby monitors, ebook readers etc.
• All of our items are directly purchased by various reputable manufacturers throughout the world. They have passed strict quality assurance procedures such as CE, UL, and ISO9001/9002 Certifications.
• Thanks to our sophisticated and vertically integrated supply chain system and streamlined order fulfillment system, the whole transaction costs are greatly reduced, we guarantee you can get the highest quality product at the best price.
• We are always committed to provide our customers the high quality product with competitive price and excellent service.

Shipping

• We ship items to your PayPal confirmed address only. Please make sure your address in PayPal is matched with your shipping address before you pay.
• We are unable to take any responsibility for wrong address, any custom delay or tax. Transit time is highly depended and provided by Postal Service.
• All items will be dispatched within 5 business day after receipt of payment. Please notice that orders placed on weekends and public holidays will be dispatched on the next working day.
• Delivery time is as following
  
• It may take longer to other countries or remote areas.
• If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is 100% customer satisfaction.

Returns

• We back our products with a 60-DAY Return GUARANTEE. Customers should inspect item(s) and notify us within 60 days of any problems.
• If you have a problem with your item, please contact us before leaving response. All items being returned must be issued an RMA number BEFORE they are returned.
  
• Return shipping is to be paid by the Buyer.

Contact Us 1. Our normal business hour is Monday to Friday 8:30 AM to 6:00 PM China time GMT+8. All messages and orders will NOT be processed at weekend and holidays.
2. Please remember to email us via your offered item or with the item number (via ) in order to help us to response you promptly.
3. We care about our valued customers and understand the concerns and frustrations you might have, and will try our best to resolve the issues. We strive to answer all emails as quickly as possible, but due to high email volume it may take time for us to reply. Thanks in advance for your patience. Copyright © 2022 Tongtool