The computer appears to be in good condition and lightly used. I do not know if the computer or ram work. The box, cables, and manual are in good condition, though some styrofoam is stuck to the cables. Some tearing/fading is found on the boxes. The manual looks to be in good shape too. The service contract is taped to the back of the manual. I didn't hear any rattling of loose components when I gave it a light shake. Sold as is in unknown working condition. No returns.