Limited Liability: In no event shall C Knapp Sales, Inc. or its owner, subsidiaries, affiliates, or suppliers be liable for any special, indirect, incidental or consequential damages arising out of or in connection with the products, offers placed on , \'s services or these terms and conditions (however arising, including negligence), including lost profits, whether or not the possibility of such damages was, or could have been, known. The liability of C Knapp Sales, Inc. and its owner, subsidiaries, affiliates, and suppliers, and the respective employees, to you or any third parties in any circumstance is limited to the amount paid by you for the product purchased hereunder. By offerding on this item, you agree to these terms and conditions. Buyer agrees that any and all sales of merchandise offered through C Knapp Sales, Inc. constitutes a sale under applicable Illinois law with jurisdiction and venue solely and exclusively in Woodford Country, orders with payments cleared by 12PM CST will ship out the same day regardless of the shipping speed. EXCLUDES Weekends and Holidays! If your payment clears after 12PM CST, your order will ship the next business day. Many items we cannot ship to a P.O. Box. Please include your street address with your order to avoid cancellation.Shipping Carrier Damage: We do our best to package our items with the greatest care, however we cannot prevent all damages done in transit. Should you receive an item damaged in shipping: Please DO NOT throw anything away! Please contact us immediately so we may rectify the situation. Thank you for your cooperation!*********INTERNATIONAL CUSTOMERS WILL have to pay ALL duties and you have any questions or concerns please contact us before placing your order. Please note, the warranty period for items varies by product category. Warranty is applicable to items purchased through VIVO or a registered VIVO seller through an affiliated third-party marketplace. Warranty includes product defects, and does not include damages resulted by user error. Things that void a warranty and further business with VIVO include physical abuse of the item, improper use, permanent alterations, failure to return all pieces/parts, returns resulting in product damages due to insufficient packaging or swearing/threatening customer support. Please Note: Failure to report items that arrive damaged within 30 days of receipt may result in denial of reimbursement.Refunds or replacements may take up to 2 business days from receipt to be processed. Return shipping charges on items that are ordered in error or no longer needed are non-refundable. VIVO is not responsible for providing box(es) or packing materials for any return shipments. Items returned damaged due to insufficient packaging will not be processed. Any product utilized in food processing must be thoroughly cleaned prior to return.