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Product *Monitor sold separately Custom System Configuration Cases APEVIA Aura Spektra RGB, Tempered Glass Front & Side Window, USB 2.0 & 3.0 (no DVD bay) AMD 5th Gen RYZEN CPUs AMD RYZEN 7 5800X 8-Core 3.8GHz (4.7 GHz Turbo) AMD 64 CPU Fans AMD Cooler Aluminum CPU fan AMD RYZEN AM4 Motherboards ASRock A320M-HDV AM4 , DDR4, USB 3.0,GB LAN DDR4 System memory MEMORY DDR4 16GB (1x16GB) PC4-25600/3200MHz Video Cards (GPU) AMD Radeon RX 550 4GB PCI Express 3.0, up to 3 monitors, 3 Display Ports m.2 SSD drives 256GB m.2 Solid State Drive, SATA3 , 550MB/s Hard Drives & SSDs 2TB SATA3 6GB/s 64m cache Sound Cards Realtek HD digital audio (onboard) Network & WiFi adapters Ethernet network adapter 10/100/1000 (onboard) Power Supplies ATX Apevia 500W Extra Quiet ATX Power Supply (6+2pin) Keyboards Black Windows Keyboard, 104 key Mice Optical Wheel Mouse Operating Systems Microsoft Windows 10 Home 64-Bit Edition (configured w/drivers and updates) $899.00 *This is custom PC configuration build using our system configurator tool. To insure order accuracy please review system configuration before ordering. System Configurator More info Cases APEVIA Aura Spektra RGB, Tempered Glass Front & Side Window, USB 2.0 & 3.0 (no DVD bay) Model Brand APEVIA Series Aura black Model Aura-BK Details Type ATX Mid Towe Color Black� Case Material Steel With Power Supply No Power Supply Mounted Bottom Motherboard Compatibility Micro ATX / ATX Side Panel Window Yes LED RGB Removable Filter No Expansion External 5.25" Drive Bays 0 External 3.5" Drive Bays 10 Internal 3.5" Drive Bays 2 Internal 2.5" Drive Bays 2 Expansion Slots 7 Front Panel Ports Front Ports 2 x USB 2.0 / 1 x USB 3.0 / Audio Cooling System Fan Options Front: 3 x 120mm Frostbite RGB LED fan (included)
Top: 2 x 120mm fan (optional)
Rear: 1 x 120mm Frostbite RGB LED fan (optional)
Bottom: 2 x 120mm fan Radiator Options 2 x Water Cooling Holes on Back Plate Dimensions & Weight Max GPU Length Allowance 350 mm Max CPU Cooler Height Allowance 155 mm Dimensions (H x W x D) 15.5" x 8" x 18" Weight 10.54 lbs. Additional Info Features Large See-Through Tempered Glass Side Window
Max. Cooling: 8 Cooling Fans (optional)
Fits Graphics Cards up to 16" in length
Fits Motherboard Size up to 11" x 12"
Thumb Screws for Side Panel
2 x Water Cooling Holes on Back Plate
Color Options: Black, White, pink More info Case Fans NONE SELECTED More info AMD 5th Gen RYZEN CPUs AMD RYZEN 7 5800X 8-Core 3.8GHz (4.7 GHz Turbo) Model Brand AMD Processors Type Desktop Series Ryzen 7 5000 Series Name Ryzen 7 5800X Model 100-100000063WOF Details CPU Socket Type Socket AM4 # of Cores 8-Core # of Threads 16 Operating Frequency 3.8 GHz Max Turbo Frequency 4.7 GHz L2 Cache 4MB L3 Cache 32MB Manufacturing Tech 7nm 64-Bit Support Yes Memory Types DDR4 3200 PCI Express Revision 4.0 Thermal Design Power 105W Cooling Device Cooling device not included - Processor Only Additional Information Date First Available October 13, 2020 More info AMD 64 CPU Fans AMD Cooler Aluminum CPU fan

Spire KestrelKing II AMD 64 approved fan

The KestrelKing II AMD Cooling Fan is a combination heatsink with copper insert and fan designed for cooling AMD socket 754/940/939/AM2/AM3 chips used in servers and advanced workstations. It sports a large heatsink with copper insert to have enough cooling capacity for all models of the processor. This is a whisper silent cooler suitable for both overclockers and silent system enthusiasts. A quiet running 6cm brushless ball bearing DC motor coupled with a high-efficiency blade design is capable of moving 50 CFM (cubic feet per minute) of air. Power is supplied to the fan using a 3-lead TX3 connector that plugs into the motherboard and allows the system to monitor fan speed and operating status.

Socket 754/940/939/AM2/AM3 Cooling kit Dimensions Heat sink : 77 x 68 x 40 mm (l x w x h) 12VDC Fan : 70 x70 x 15 mm Bearing Ball bearing Rated speed 4200 RPM +/-10% Rated power 3.6W Noise level 31.8 dBA Air flow 33 CFM at 4200 RPM Current 0.24 A Life hours Ball: 50.000 Features Easy install and remove system, Fan Guard Connector 3 Pin, mainboard Application AMD�:�� Athlon 64 ~ 3800+ (K8) � Athlon 64 FX-51 (K8) � Athlon 64 FX-53 (K8) � Opteron ~ 848 (K8) � Sempron ~ 3100+ (K8) Thermal resistance 0.31 °C/W Thermal type Stars-420 white grease (Injection tube More info AMD RYZEN AM4 Motherboards ASRock A320M-HDV AM4 , DDR4, USB 3.0,GB LAN Model Brand ASRock Model A320M-HDV R4.0 Supported CPU CPU Socket Type AM4 CPU Type Supports AMD Socket AM4 A-Series APUs (Bristol Ridge) and Ryzen Series CPUs (Matisse, Summit Ridge, Raven Ridge and Pinnacle Ridge) Chipsets Chipset AMD Promontory A320 Memory Number of Memory Slots 2~288pin Memory Standard AMD Ryzen series CPUs (Matisse) support DDR4 3200/ 2933/ 2667/ 2400/ 2133 ECC & non-ECC, un-buffered memory*
AMD Ryzen series CPUs (Pinnacle Ridge) support DDR4 3200+(OC) / 2933(OC) / 2667/ 2400/ 2133 ECC & non-ECC, un-buffered memory*
AMD Ryzen series CPUs (Summit Ridge) support DDR4 3200+(OC) / 2933(OC) / 2667/ 2400/ 2133 ECC & non-ECC, un-buffered memory*
AMD Ryzen series CPUs (Raven Ridge) support DDR4 3200+(OC) / 2933/ 2667/ 2400/ 2133 non-ECC, un-buffered memory*
AMD 7th Gen A-Series APUs support DDR4 2400/ 2133 non-ECC, un-buffered memory*
* For Ryzen Series CPUs (Raven Ridge), ECC is only supported with PRO CPUs. Maximum Memory Supported 32GB
* Due to the operating system limitation, the actual memory size may be less than 4GB for the reservation for system usage under Windows 32-bit OS. For Windows 64-bit OS with 64-bit CPU, there is no such limitation. Channel Supported Dual Channel Expansion Slots PCI Express 3.0 x16 AMD Ryzen series CPUs (Matisse, Summit Ridge and Pinnacle Ridge)
- 1 x PCI Express 3.0 x16 Slot (PCIE2: x16 mode)*
AMD 7th A-Series APUs
- 1 x PCI Express 3.0 x16 Slot (PCIE2: x8 mode)*
AMD Ryzen series CPUs (Raven Ridge)
- 1 x PCI Express 3.0 x16 Slot (PCIE2: x8 mode)*
AMD Athlon series CPUs
- 1 x PCI Express 3.0 x16 Slot (PCIE2: x4 mode)*
* Supports NVMe SSD as boot disks PCI Express x1 1 x PCI Express 2.0 x1 Slot Storage Devices SATA 6Gb/s 4 x SATA3 6.0Gb/s Connectors, support RAID, NCQ, AHCI and Hot Plug M.2 1 x Ultra M.2 Socket, supports M Key type 2242/2260/2280 M.2 SATA3 6.0Gb/s module and M.2 PCI Express module up to Gen3 x4 (32Gb/s) (with Matisse, Summit Ridge, Raven Ridge and Pinnacle Ridge) or Gen3 x2 (16Gb/s) (with A-Series APU and Athlon 2xxGE series APU)*
* Supports NVMe SSD as boot disks
* Supports ASRock U.2 Kit SATA RAID 0/1/10 Onboard Video Onboard Video Chipset Integrated AMD Radeon Vega Series Graphics in Ryzen Series APU*
Integrated AMD Radeon R-Series Graphics in A-series APU*
DirectX 12, Pixel Shader 5.0
Shared memory default 2GB. Max Shared memory supports up to 16GB.**
Three graphics output options: D-Sub, DVI-D and HDMI
Supports Triple Monitor
Supports HDMI with max. resolution up to 4K x 2K (4096x2160) @ 24Hz / (3840x2160) @ 30Hz
Supports DVI-D with max. resolution up to 1920x1200 @ 60Hz
Supports D-Sub with max. resolution up to 2048x1536 @ 60Hz
Supports Auto Lip Sync, Deep Color (12bpc), xvYCC and HBR (High Bit Rate Audio) with HDMI Port (Compliant HDMI monitor is required)
Supports HDCP 1.4 with DVI-D and HDMI 1.4 Ports
Supports Full HD 1080p Blu-ray (BD) playback with DVI-D and HDMI Ports
* Actual support may vary by CPU
** The Max shared memory 16GB requires 32GB system memory installed Onboard Audio Audio Chipset Realtek ALC887 Audio Channels 7.1 Channels Onboard LAN LAN Chipset Realtek RTL8111H Max LAN Speed 10/100/1000Mbps Rear Panel Ports Back I/O Ports 1 x PS/2 Mouse/Keyboard Port
1 x D-Sub Port
1 x DVI-D Port
1 x HDMI Port
2 x USB 2.0 Ports (Supports ESD Protection)
4 x USB 3.1 Gen1 Ports (Supports ESD Protection)
1 x RJ-45 LAN Port with LED (ACT/LINK LED and SPEED LED)
HD Audio Jacks: Line in / Front Speaker / Microphone Internal I/O Connectors Onboard USB 2 x USB 2.0 Headers (Support 4 USB 2.0 ports) (Supports ESD Protection)
1 x USB 3.1 Gen1 Header (Supports 2 USB 3.1 Gen1 ports) (Supports ESD Protection) Other Connectors 1 x COM Port Header
1 x TPM Header
1 x Chassis Intrusion and Speaker Header
1 x CPU Fan Connector (4-pin)*
2 x Chassis Fan Connectors (1 x 4-pin, 1 x 3-pin)**
1 x Front Panel Audio Connector
* The CPU Fan Connector supports the CPU fan of maximum 1A (12W) fan power.
** The Chassis Fan Connector supports the chassis fan of maximum 1A (12W) fan power. Physical Spec Form Factor Micro ATX Dimensions (W x L) 9.0" x 7.9" Power Pin 1 x 24-pin ATX Power Connector
1 x 4-pin 12V Power Connecto Windows 11 Compatibility Windows 11 Supported Features Features Unique Feature:
ASRock Super Alloy
- High Density Glass Fabric PCB
- Sapphire Black PCB
ASRock Ultra M.2 (PCIe Gen3 x4 & SATA3)
ASRock Full Spike Protection (for all USB, Audio, LAN Ports)
ASRock Live Update & APP Shop
BIOS:
- 128MB AMI UEFI Legal BIOS with GUI support
- Supports "Plug and Play"
- ACPI 5.1 compliance wake up events
- Supports jumperfree
- SMBIOS 2.3 support
- DRAM Voltage multi-adjustment
Software and UEFI:
Software
- ASRock APP Charger
- ASRock XFast LAN
UEFI
- ASRock Full HD UEFI
- ASRock Instant Flash
- ASRock Easy RAID Installer
* These utilities can be downloaded from ASRock Live Update & APP Shop.
Support CD:
- Drivers, Utilities, AntiVirus Software (Trial Version), Google Chrome Browser and Toolbar
Hardware Monitor:
- CPU/Chassis temperature sensing
- CPU/Chassis Fan Tachometer
- CPU/Chassis Quiet Fan
- CPU/Chassis Fan multi-speed control
- CASE OPEN detection
- Voltage monitoring: +12V, +5V, +3.3V, Vcore
OS:
- Microsoft Windows 10 64-bit
Certifications:
- FCC, CE
- ErP/EuP ready (ErP/EuP ready power supply is required) Packaging Package Contents Accessories:
- Quick Installation Guide, Support CD, I/O Shield
- 2 x SATA Data Cables
- 1 x Screw for M.2 Socket Additional Information Date First Available March 06, 2019 More info DDR4 System memory MEMORY DDR4 16GB (1x16GB) PC4-25600/3200MHz Model Brand n/a Series DDR4 hihg Speed Model CT2A3000C16 Details Capacity 16GB (1 x 16GB) Type 288-Pin DDR4 SDRAM Speed DDR4 3200 (PC4 32000) CAS Latency 16 Timing 16-18-18-35 Voltage 1.2V ECC No Buffered/Registered Unbuffered Color Black Heat Spreader optional( not included) Features Designed for high-performance overclocking
Each module with eight-layer PCB helps manage heat and provides superior overclocking headroom.
Each IC is individually screened for performance potential.
Designed for great looks
Available in multiple colors to match your motherboard, your components, or just your style.
Performance and Compatibility
RAM is optimized and compatibility tested for the latest Intel and AMD Series motherboards and offers higher frequencies, greater bandwidth, and lower power consumption.
XMP 2.0 support for trouble-free automatic overclocking.
Low-profile design
The RAM module height is carefully designed to fit smaller spaces. Recommend Use High Performance or Gaming Memory Fan Included No More info Video Cards (GPU) AMD Radeon RX 550 4GB PCI Express 3.0, up to 3 monitors, 3 Display Ports Model Brand Dell Series RED Model Radeon -550-4GB Interface Interface PCI Express 3.0 Chipset Chipset Manufacturer AMD GPU Series AMD Radeon RX 500 Series GPU Radeon RX 550 Boost Clock 1071 MHz Stream Processors 512 Stream Processors Memory Effective Memory Clock 1500MHz x 4 (6.0 Gbps) Memory Size 4GB Memory Interface 128-Bit Memory Type GDDR5 3D API DirectX DirectX 12 OpenGL OpenGL Ports HDMI 0 DisplayPort 1 x DisplayPort mini DP 2 x mini Display port Details Max Resolution 4096 x 2160 Eyefinity Support Yes CrossFireX Support YES (Software CrossFire) Virtual Reality Ready Yes Cooler Single Fan System Requirements Minimum System Power requirement: 400W Features Features Advanced GDDR5 Memory Technology
AMD App Acceleration
AMD Eyefinty Technology
AMD HD Media Accelerator
AMD HD3D Technology
AMD PowerPlay Technology
AMD PowerTune Technology
AMD XConnect Ready
GCN Architecture
HDMI
Microsoft DirectX 12
Microsoft Windows 10 Support
Microsoft Windows 7 Support
PCI Express 3.0
Radeon Chill
Radeon VR Ready Premium
UEFI Support
Virtual Super Resolution Form Factor & Dimensions Max GPU Length 152 mm Card Dimensions (L x H) 5.98" x 4.38" Slot Width Dual Slot Packaging Package Contents Accessories:
Manual
Driver (PCI-E) Additional Information Date First Available March 26, 2021 More info TV Tuner & Capture cards NONE SELECTED More info m.2 SSD drives 256GB m.2 Solid State Drive, SATA3 , 550MB/s Model Brand Team Group Series MS30 Model TM8PS7256G0C101 Device Type Internal Solid State Drive (SSD) Used For Consume Details Form Factor M.2 2280 Capacity 256GB Memory Components TLC Interface SATA III Performance Max Sequential Read Up to 550 MBps Max Sequential Write Up to 470 MBps MTBF 1,500,000 hours Features Features Terabyte Written: 60TB
Supports Intel's SRT
Supports S.M.A.R.T.
Supports TRIM
New Generation power saving technology that extends the battery life Environmental Operating Temperature 0°C ~ +70°C Storage Temperature -40°C ~ +80°C Operating Humidity RH 90% under 40 celsius degree Max Shock Resistance 500G, 2 m/sec Max Vibration Resistance 80-2,000 Hz / 20G Dimensions & Weight Height 3.50mm Width 22.00mm Depth 80.00mm Weight 10.00g More info Hard Drives & SSDs 2TB SATA3 6GB/s 64m cache Model Brand n/a Model DT01ACA200 Packaging Bare Drive Performance Interface SATA 6.0Gb/s Capacity 2TB RPM 7200 RPM Cache 64MB Average Latency 4.17ms Features Features Up to 3TB of Data Storage Capacity
3.5-inch, Low Profile Form Factor
7,200 rpm
SATA up to 6.0 Gbit/s
Advanced Format (AF) 512e Sector Length Usage For Daily Computing Dimensions Form Factor 3.5" Height (maximum) 26.10mm Width (maximum) 101.60mm Length (maximum) 147.00mm More info Hard Drive Fans NONE SELECTED More info Optical Drives NONE SELECTED More info Media Card Readers NONE SELECTED More info Sound Cards Realtek HD digital audio (onboard)

Enjoy high-end sound system on your PC!
The onboard  HD audio (High Definition Audio, previously codenamed Azalia) CODEC enables high-quality 192KHz/24-bit audio output, jack-sensing feature, retasking functions and multi-streaming technology that simultaneously sends different audio streams to different destinations. You can now talk to your partners on the headphone while playing a multi-channel network games. All of these are done on one computer

• High Definition Audio CODEC
• Supports Jack-detect and Multistreaming teconologies
• Supports frount audio out interface
• Line in, line out, mic in.
• sound blaster compatible

 

More info Network & WiFi adapters Ethernet network adapter 10/100/1000 (onboard) Model Brand n/a Model 10/100/1000 Details Standards IEEE 802.3, 802.3u, 802.3ab, 802.3x, 802.1q, 802.1p, CSMA / CD, TCP / IP Speed 10/100/1000Mbps Connectors 1 x RJ45 Interface PCI-Express LEDs 1000 Mbps Link / Act, 100 Mbps Link / Act, 10 Mbps Link / Act Temperature Operating Temperature: 0 ~ 40 degree Celsius (32 ~ 104 degree Fahrenheit)
Storage Temperature: -40 ~ 70 degree Celsius (-40 ~ 158 degree Fahrenheit) Humidity Operating Humidity: 10% ~ 90% non-condensing
Storage Humidity: 5% ~ 90% non-condensing Windows Vista Windows 7 (32 / 64-bit), Windows Vista (32 / 64 -bit), Window XP (32 / 64-bit) Features Features 10/100/1000 Mbps PCIe Adapter
32-bit PCIe interface, saving the finite chassis space
Wake-on-LAN, convenient to manage over LAN Dimensions & Weight Weight 1 Packaging Package Contents Gigabit PCI Express Network Adapter TG-3468
Resource CD
Quick Installation Guide Plug Standards Electrical Outlet Plug Type Consumer Electronics More info USB & FireWire Cards NONE SELECTED More info Power Supplies ATX Apevia 500W Extra Quiet ATX Power Supply (6+2pin) SeriesDetailsTypeATX12V v2.3Maximum Power500WFans1 x 120mm long life Nano bearing fanMain Connector20+4Pin+12V Rails2PCI-Express Connector1 x 6-PinSATA Power Connector4Over Voltage ProtectionYesInput Voltage115 / 230 VInput Frequency Range50/60 HzInput Current10A @ 115V, 6A @ 230VOutput+3.3V@20A, +5V@20A, +12V1@20A, +12V2@20A, -12V@0.5A, x 3.38" x 5.5"Weight5 lbs.FeaturesConnectors1 x Main connector (20+4Pin)
1 x 4+4 Pin ATX 12V EPS 12V
4 x Peripheral
4 x SATA
1 x Floppy
1 x />Low ripple and noise
100% Hi-Pot Tested More info Keyboards Black Windows Keyboard, 104 key

Black Windows Keyboard, 104 Key, PS/2

The keyboard includes 3 Windows keys, and 16-character buffer (FIFO). Windows keyboard powered by high quality silicone rubber key switch pad. The keyboard serves super-long operation life -- 30,000,000 times.

More info Mice Optical Wheel Mouse Model Brand n/a Name M1 Model 910-001601 Type Wired Details Interface USB Hand Orientation Both Hands Tracking Method Optical Buttons 3 Scrolling Capability 1 x Wheel Color Black Maximum dpi 1000 dpi OS / System Requirement System Requirement Windows Vista, Windows 7, Windows 8, Windows 10
Mac OS X 10.5 or later
Chrome OS Features Features Simple to set up and use
Full-size comfort, amofferextrous design
High-definition optical tracking Package Contents Package Contents Mouse
User Documentation More info Speakers NONE SELECTED More info Operating Systems Microsoft Windows 10 Home 64-Bit Edition (configured w/drivers and updates) Disclaimer Disclaimer Use of this OEM System Builder Channel software is subject to the terms of the Microsoft OEM System Builder License. This software is intended for pre-installation on a new personal computer for resale. This OEM System Builder Channel software requires the assembler to provide end user support for the Windows software . Model Brand Microsoft Model KW9-00140 Details Name Windows 10 Home - 64-bit Bit Version 64-bit Version Home System Requirements 1 GHz processor or faster
1 GB RAM for 32-bit; 2 GB for 64-bit
Up to 20 GB available hard disk space
800 x 600 screen resolution or higher
DirectX 9 graphics processor with WDDM driver
Internet access (fees may apply)
Microsoft account required for some features
Watching DVDs requires separate playback software Packaging OEM Features Feature The Windows you know, only better
Windows 10 feels familiar so you can get more done from the get-go. The Start menu is back with space to pin your favorite apps. And simple navigation means you don't need to spend much time learning anything new.
Always up-to-date
You won't have to wonder if you have the latest features or security updates. Windows automatically delivers updates, when they're ready, directly to your device.
Cortana's got your back
Cortana is your truly personal digital assistant who works across all your devices to help get things done.
Rule the web
Microsoft Edge is an all-new browser built to deliver a better web experience. You can write directly on webpages from your PC, read articles distraction-free, and save your favorites to read offline later.
Take your gaming further
With Xbox on Windows, play and connect with your games and friends. Everywhere.
Universal Apps, including Office
The Store in Windows 10 is a one-stop shop for hundreds of thousands of apps including games, music, videos, as well as a new version of Office. Plug Standards Electrical Outlet Plug Type Software and Video Games More info Office Software NONE SELECTED More info Monitors NONE SELECTED Payment Payment Options

Payment must be made within 7 days after the sale end. OH residents must add 7.75% sales tax.
Winning buyer agrees to prepay for PC System after completion of sale.
We accept:Visa/Master card, Discover, American Express, Paypal.
We don't offer escrow or COD payment. Please be sure to include all necessary information to complete your order.

Shipping Packing and Shipping

Free packing, insurance and shipping by FedEX or UPS Ground Service to the 48 Continental United States. If you prefer one shipping carrier over another please let us know at the time of your order.

Shipping to Alaska, Hawaii, Virgin Islands and Puerto Rico by USPS priority $99.

Shipping to APO or PO BOX by USPS Priority $49. (UPS shipping is not available for APO/FPO or PO BOX addresses). We do not ship internationally.

Note: Some of the custom configurations have to be shipped in two or more boxes. Additional shipping charge may be added if monitor or large speakers were selected.

For shipping quote VIA UPS to Alaska, Hawaii and Puerto Rico please email or call.

Warranty 3-Year Limited WarrantyFor Systems

3-year warranty on system components from original invoice date (system components is defined as all major component inside the case). We will replace or repair any system component for a period of 3 year from the invoice date. If a replacement component is no longer available or is discontinued, we reserves the right to substitute the component for an equivalent part, or offer an upgrade option.

You will receive an official company invoice with a company phone number and warranty information.Should any problem arise, you may contact us by e-mail or by phone. If a return is required, it will be promptly authorized and you may return the system or the affected part for replacement.

Support Life Time Technical Support WarrantyFor Systems

Any customer who purchases a system from us is entitled to free technical support for as long as they own the system. To obtain technical support services or to invoke warranted privileges, customers should contact our Technical Support Department.

Contacts Contact Us

Dear customers. Because of new seller contact information policy we unable to show our phone or mailing information on page anymore. If you need to contact us please use “Ask a question” link at the very bottom of this page. Once you purchase the item you will receive email with our email address, phone and mailing address info. Each purchased item will be accompanied with our official company invoice with our toll free phone number and warranty information

Paypal Verified Seller! FAQ FAQ

General Questions

Do your systems come assembled or do I need to put it together?

All system components listed on your order will be assembled and tested before shipping. We also do BIOS update to insure all component with latest BIOS version.

If I do not order some key component like RAM or HDD, will my system be tested?

Yes, if some key component are not select we add our test component to make system operational. After system passes our testing we would remove test component prior to shipping.

Will I receive manuals and drivers for system component?

Yes we include all corresponding manuals and driver CD for all system components. Please note some drivers or manuals are only available VIA download.

If I buy operating system, will it be installed or do I have to install it myself?

When you order OS with a system we install it with latest updates and all necessary drivers. Customers who order OS with a system receive full version OS disk and Microsoft COA (certificate of authenticity) product key.

I'm not sure what works together. Can you help?

Absolutely! Our configurators are updated consistently to ensure every part listed is compatible for that build. Even with that in place, we still verify each order after it's been placed. If you'd like some advice on choosing your specifications, call or use ask seller question button to tell us what you'll be using the computer for, and we will provide you with our recommendations.

Looking to add a part we don't have listed?

All of our custom configurators are updated on a constant basis to provide as many compatible options as possible. If you don't see a part listed that you'd like to add to your new computer call or use ask seller question button to let us know .We'd be happy to research the compatibility and provide you a customized quote.

Warranty & TechSupport Questions

What do your warranties cover?

Magic Micro complete systems are covered by a 1-year or 3-year limited warranty, depending on the product purchased. The limited warranty covers defects in components and workmanship in our custom built systems for the applicable limited warranty set forth in your packing slip or invoice.

How do I get warranty service?

Before the warranty expires, you must contact our Technical Support department. We will first attempt to troubleshoot the system to determine if any type of part replacement or repair is necessary. If the issue cannot be resolved through this method, Magic Micro will authorize that the system or component needs to be serviced.

When can I get technical support?

Our technicians are here to answer your questions from 10:00 am to 6:00 pm Eastern Time Mo-Fr by calling our toll free number and you're always welcome to use email question after business hours. Our technicians do their absolute best to make sure every message is responded to within a timely matter. Emails are checked regularly even on weekends

How long is technical support?

Customers who purchased a custom built product from Magic Micro Computer are entitled to free technical hardware-related support for the lifetime of their product.

Order processing & Shipping

How long will it take for my order to ship?

All our systems are built to order After payment is processed orders take approximately 2-3 business days order to be procured, assembled, tested, and then shipped. Estimated ship dates may vary depending on the product purchased.

Do you require signatures on your shipments?

Absolutely! All Magic Micro shipments are signature required, so please be sure there is someone available to sign for the package on the scheduled delivery date.

What if I'm not available to sign for my shipment?

If you're not at the delivery location when the package arrives, you can reschedule the delivery, or have it held at a local pick up station.

Do you offer faster order processing and shipping option?

Yes we do have option for 1-2 day order processing and faster shipping. Please contact us via message system or call for express order processing and shipping upgrades ()