Important Information: Adding additional displays to your system is simple with MST Hubs; however, they are mostly dependent on your Graphics Card’s capability to operate properly. Please contact us if you’re not sure before purchasing. 1)Make sure your DisplayPort or Mini DisplayPort is DP v1.2 or later. This is the most important criteria. If you’re unsure, check with the video card or system manufacturer. 2)Mac OS does not support MST function and will only mirror the displays. 3)Install the latest drivers for your video card. Go directly to the system/video card manufacturer or chipset owner, such as AMD, Nvidia or Intel, to find the latest driver. Driver update through Device Manager may not retrieve the latest driver available. 4)MST hubs cannot increase the number displays a video card supports. Regardless of the number of display connectors built into your video card, each video card has a limited number of displays it can support. From our experience at the current time, AMD and NVIDIA video cards support up to 4 displays, while Intel supports up to 3. If you’re unsure, check with the video card or system manufacturer. 5)Refer to our bandwidth table to make sure additional displays can be accommodated. It’s important to note that if you use a 4K monitor to display in 1080p, there’s a possibility that the link still gets 4K bandwidth and reduces the overall bandwidth for the other displays. 6)To connect HDMI, DVI, VGA monitors to our DisplayPort/Mini DisplayPort to DisplayPort MST Hubs, use ACTIVE converters, such as gofanco DPHDMIA-4K, DPDVIA, DPVGA. 7)The Microsoft Surface “Dock” is not compatible with Mini DisplayPort MST Hubs and should not be used when the Surface Dock is connected. They will work when directly connected to the Surface tablet/book. 8)Compatible Microsoft Surface Products: Surface Pro 2, Surface Pro 3, Surface Pro 4, Surface Book
✔ !!!*IMPORTANT NOTES*!!! – 1) DisplayPort 1.2 GPU/Graphics card required || 2) Requires GPU/Graphics card supporting more than 2 external displays || 3) Intel HD Graphics are limited to 3 external monitors altogether || ** See Product Description for more important information. Contact us before purchasing if you are not sure about compatibility
✔ 2 EXTERNAL DISPLAYS – Connect two DisplayPort displays to your system through a single DisplayPort 1.2 output (NOT HDMI); work as a splitter, extended mode, or expand mode joining multiple screens together as one display. *Note: Use ACTIVE converters to connect to non-DisplayPort displays (Active adapter ASINs: HDMI: B01MZ6UT21; DVI: B00OQQ2HDC; VGA: B00R3I3LIK)
✔ HIGH RESOLUTION – Supports up to 4K @30Hz. A DisplayPort v1.2 output or later is required for full functionality. With DisplayPort v1.1 or earlier, the MST function is disabled and the hub becomes a Splitter, mirroring your video source across all displays
✔ Eyefinity SUPPORT – Active converter ensures compatibility with AMD Eyefinity technology to support multi-screen SLS gaming and digital signage applications. Supports Windows PCs with no driver installation required. *Mac OS* does not support MST function and will only mirror the displays
✔ MADE IN TAIWAN & HIGH QUALITY COMPONENTS – FCC, CE & RoHS compliant. Metal enclosure with ESD protection to prevent malfunction or breakdown. Our products are backed with a 1-year limited warranty and experienced tech support team in Silicon Valley. If you have any questions or concerns, visit our gofanco website or click on our name in the buy box and select "Ask a Question".
