I use AITcom.net for some of my sites. When I first switched to them I found out that I didn't have a full perl library installed and it took filing two or three support tickets to get them to correct the problem. As I have said before on these boards I really like AITcom.net. They are otherwise a very good and reliable host.

Send something along these lines and you'll get some action. Clarence is AIT's CEO:
Quote
[qb]Attention: Clarence Briggs

I requested that perl be installed on my virtual server. However, support hasn't installed a *complete* installation of perl despite several requests. I don't wish to leave AIT since I like your company and it's support but I will not be able to continue using AITcom.net if a complete installation of perl is not provided ASAP.[/qb]