This does not sound like a UBB.classic error message.
From the user's description of the problem, it sounds like he or she has problems with Javascript and cookies. If the user has recently installed "privacy protection" software such as Norton Internet Security, ask that they disable it as a troubleshooting measure. If the problems stop, then the software is the cause of the problem, and they should contact the vendor regarding a solution.
![[Linked Image from navaho.infopop.cc]](http://navaho.infopop.cc/progress.gif)
