We've had all kinds of problems with users and the search function, in particular setting the date range to get the expected results. IMHO, the interface is not intuitive and should be changed. Maybe I don't even understand it completely, but it seems that you can't use the "older than" and "newer than" parameters in the same search----or if you can you don't get the correct results. I think you should be able to enter a specific date then have the software look for user-defined range around that date. (Maybe this should be in Feedback & Suggestions?)


"Did you click on it anyway?"