Hello. I hope someone can help me. I'm using 7.3.1 and I have several users who can't stay logged in even though they use the option to stay logged in.

I've asked them to clear their cookies. Even had them do this two or three times and it still didn't fix the problem. I went in and cleared their cookies and things worked ok for me but not for them.

I then told the users to have a new temp password sent to them. That didn't fix the problem either. I have about 5-10 users out of approx. 450 who have this problem so it isn't universal.

Is there anything more I can tell my members to try? Please help. Thanks so much!