But where does that leave the ones with a Gold license, will we need to now upgrade our members area access every year?
Gold license holders are still marked as such in our ticketing system so we'll still carry over that priority support, although hopefully with the new staff, nobody will need to wait long.
Gold license holders will have lifetime access to both the members area and the support ticket system.
Looks like you don't have too, as the members area is where the downloads are