In /scripts/getshouts.inc.php, around line 27, there is this gem:

Code
$shout_limit = 30;

Have you modified your stock code at any time, reducing that number to just 4 ?

current developer of UBB.threads php forum software
current release: UBB.threads 8.0.1 // wip: UBB.threads 8.1.0
isaac @ id242.com // my forum @ CelicaHobby.com