You might also want to suggest to the user to use the SHOW PASSWORD button while logging in (added in v774) so he can confirm that what is being sent to the login prompt is what he is expecting.

They should also check for the CAPS or NUM lock on their keyboards (they may be expecting something to be a certain way but it could be the opposite having caps lock on).


I am a Web Development Contractor, I do not work for UBBCentral. I have provided free User to User Support since the beginning of these support forums.
Do you need Forum Install or Upgrade Services?
Forums: A Gardeners Forum, Scouters World
UBB.threads: UBBWiki, UBB Styles, UBB.Sitemaps
Longtime Supporter & Resident Post-A-Holic
VNC Web Services: Code Modifications, Upgrades, Styling, Coding Services, Disaster Recovery, and more!