Well the configuration file needs to have any instances of your IP address set to the web address if that's how you intend to work now; it's likely that you've got some sort of cross domain cookie issue occurring; it's really hard to say without hard access to the config. You could try downloading the
Test Script and set it to parse the configuration file to see how some of the variables are entered.
If you've got a new license you should contact the vendor to troubleshoot the install through the
Support Desk
