Note - these forums are for Assistance with the UBB.Threads™ Software Product. If you need assistance with UBB.Classic, then you need to post at the UBB.Classic Forums. If you need assistance with UBB.x or Eve, then you need to post at the Infopop Community Forums.Here are a few tips for posting in this forum:1) Ask yourself if this is a "How do I?" question, if not, it might not belong here. Ex. "How do I..."
2) Please report bugs in the
Bugs Forum not here. This helps us keep things more organized and allows us to answer them quicker <img src="https://www.ubbcentral.com/boards/images/graemlins/wink.gif" alt="" />
3) If you are having trouble installing or upgrading, please post your question in our
Installation Assistance Forum4) When making a post here, please post the
version and a
working url (
http://www...) to your forum. If it is a private board, or intranet, please provide "guest" access. If you prefer not to do this publicly, please fill out a
Support Ticket so they can help you directly and discreetly.
5) Please do NOT add a "Me too" post to an ongoing thread echoing the same problem, your case may seem the same but in fact be different. Start a new post instead, it's easier to deal with and keeps things moving <img src="https://www.ubbcentral.com/boards/images/graemlins/wink.gif" alt="" /> Plus it's easy to miss your remarks, which means you won't get your answer.
6) If you do not see an immediate reply, and it's an emergency, please fill out a
Support Ticket and list the location of your post.
7) Duplicate posts about the same issue do not speed up answers. <img src="https://www.ubbcentral.com/boards/images/graemlins/smile.gif" alt="" /> Please do not post over and over, if your post was overlooked, try replying to it and asking for help again.
8) Please be concise in your subject text. Try to mention the reason for the help request. This helps everyone when they are searching for a previously answered question and info.
9) Advice on modifing your scripts cannot be given here. If you wish to modify functionality, please post your question at
*www.ThreadsDev.com*Be advised, if you do edit any of the scripts included with an Infopop community software package you run the risk of not being able to obtain support until you upload a clean copy of said software, and re-verify the problem still exists. In other words, edit at your own peril <img src="https://www.ubbcentral.com/boards/images/graemlins/wink.gif" alt="" />
<img src="https://www.ubbcentral.com/boards/images/graemlins/smile.gif" alt="" />