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Member signed up twice with same email address #152358
03/23/03 09:21 PM
03/23/03 09:21 PM

A
Anonymous OP
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Anonymous OP
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A


Hi all:

I just updated to 6.5 from 6.3.1. Eveything appears fine. BUT someone registered today. For some reason they registered 8 minutes later again with a different login name BUT the same email address. I do have my controls set to NOT allow this.

Any ideas?

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Re: Member signed up twice with same email address #152359
03/24/03 08:30 PM
03/24/03 08:30 PM

A
Anonymous OP
Unregistered
Anonymous OP
Unregistered
A


Have you tried testing this yourself by creating a new account, then another with the same email address? Sometimes people put special characters in a field when they are typing, such as a space, that may not be visible when you simply compare the two email fields.

If I had to guess, they probably didn't get their registration email from the first registration because the email address has a space or special/hidden character in it, so they registered again, getting it right the 2nd time.

Doug
Moderator: Community Management
Captain Kirk: "Once again we've saved civilization as we know it."
Dr. McCoy: "And the good news is they're not going to prosecute."

Re: Member signed up twice with same email address #152360
03/24/03 08:49 PM
03/24/03 08:49 PM

A
Anonymous OP
Unregistered
Anonymous OP
Unregistered
A


I did doas you mentioned. I signed myself up again. It did NOT allow it. Hiopefully, your theory is correct.

Thank you


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