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[FIXED for 7.5.1] 7.5 Subscription Cancelation #223367
02/27/09 11:06 PM
02/27/09 11:06 PM
Joined: Aug 2006
Posts: 75
J
janitor Offline OP
journeyman
janitor  Offline OP
journeyman
J
Joined: Aug 2006
Posts: 75
I have many subscribers that have recurring subscriptions, in there paypal account there is an option to cancel the recurring payment.

if this is done in Paypal it effects there account in ubbthreads, the subscriber is not wanting to end the subscription early, just end the recurring payment from hitting there account when its expired without them having to rememeber.

the moderators of our site turn it back on however will it still expire when it needs to after it was manually turned back on?

Its a continuing problem of turning them back on.

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Re: 7.5 Subscription Cancelation [Re: janitor] #223368
02/27/09 11:09 PM
02/27/09 11:09 PM
Joined: Aug 2006
Posts: 75
J
janitor Offline OP
journeyman
janitor  Offline OP
journeyman
J
Joined: Aug 2006
Posts: 75
I can see how individually you can change the status of the account to activate/expire with a new end date.

What about all the account that we turned back on without using the subscription menu, some we turned on thru there profile in group changes.

Re: 7.5 Subscription Cancelation [Re: janitor] #223887
03/10/09 11:37 AM
03/10/09 11:37 AM
Joined: Jun 2006
Posts: 10,177
Aberdeen, WA
R
Rick Offline
Former Developer
Rick  Offline
Former Developer
R
Joined: Jun 2006
Posts: 10,177
Aberdeen, WA
Seems I missed this question. If a user was manually added back by just changing their group they will get removed once their time expires, since the original expiration date remains intact.

I need to get the intitial cancel changed so it doesn't actually cancel the remaining time left on the subscription however.

Last edited by Rick; 03/10/09 11:58 AM.
Re: 7.5 Subscription Cancelation [Re: Rick] #223888
03/10/09 11:58 AM
03/10/09 11:58 AM
Joined: Jun 2006
Posts: 10,177
Aberdeen, WA
R
Rick Offline
Former Developer
Rick  Offline
Former Developer
R
Joined: Jun 2006
Posts: 10,177
Aberdeen, WA
Ok, I have this fixed for 7.5.1. If a user cancels through paypal, it sets their subscription status in UBB to CANCELED, but it doesn't actually remove them from the group until their actual expiration date.

Re: 7.5 Subscription Cancelation [Re: Rick] #223962
03/11/09 08:27 PM
03/11/09 08:27 PM
Joined: Aug 2006
Posts: 75
J
janitor Offline OP
journeyman
janitor  Offline OP
journeyman
J
Joined: Aug 2006
Posts: 75
nice, that will help alot, thank you smile


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