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Database Error after update #257972
01/16/16 07:43 AM
01/16/16 07:43 AM
designer  Offline OP
Joined: Sep 2008
Posts: 2
We have UBB.Threads version 7.5.3
We get error database connection only visible to administrator

after change the 0 to 1 in my i see the following error :

SQL Error: Connection using old (pre-4.1.1) authentication protocol refused (client option 'secure_auth' enabled)
SQL Error #: 2049
Query: Unable to connect to the database!

Please click back to return to the previous page.

Please help to solve the problem

Express Hosting
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Re: Database Error after update [Re: designer] #257973
01/16/16 11:53 AM
01/16/16 11:53 AM
Ruben  Offline

Joined: Dec 2003
Posts: 5,952
It sounds like your host has updated your mysql version.
Which means that your old encrypted password can't be converted to the new version.
First thing is to confirm what version of mysql you have now.
with a older version of ubb it may not be compatible with the mysql version.
Second if it is then you probably just need to re-enter a user name and password for the database.
If you can't keep the old username and password you will need to edit your file for ubb and make the changes.

Blue Man Group

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Re: Database Error after update [Re: designer] #257974
01/16/16 07:13 PM
01/16/16 07:13 PM
Gizmo  Offline
UBB.threads Developer
Joined: Jun 2006
Posts: 17,013
Portland, OR; USA
More specifically, it sounds like your host upgraded the MySQL server and didn't request clients update their passwords; mysql_upgrade cannot and does not upgrade passwords, nor does it warn about them needing updated in some versions.

I'm thinking that if you access your hosting control panel and update your password that it'd likely start working again. Basically, older passwords on the machine are stored with a different/shorter hash than what newer passwords are generated as, and in the latest upgrade they're now longer allowing the shorter hash to be used (I believe your host could "fix" this if they'd use the "useLegacyAuth" setting in MySQL).

I am a Web Development Contractor, I do not work for UBBCentral. I have provided free User to User Support since the beginning of these support forums.
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