#93274
03/13/2001 8:21 PM
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Whenever I try and run general settings (I've just uploaded everything) I get this error (Version 5.46)....
Error including required files: Can't locate UltBB.setup in @INC (@INC contains: /home/cgi-bin /usr/lib/perl5/5.6.0/i386-linux /usr/lib/perl5/5.6.0 /usr/lib/perl5/site_perl/5.6.0/i386-linux /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl .) at /home/cgi-bin/cpanel.cgi line 45. Make sure these files exist, permissions are set properly, and paths are set correctly. from
http://heavencalls.fiwh.com/ubb/cp.html I've checked and double checked all the files and CHMODS, and even deleted and re-uploaded the lot.
I don't know what's wrong, as I have installed many UBBs before and never had this trouble.
Thanks.
#93275
03/13/2001 8:51 PM
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If that error occurs, then the UBB can not find the UltBB.setup file. Please ensure that you uploaded it to the UBB cgi directory.
#93276
03/13/2001 9:29 PM
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#93278
03/14/2001 8:59 AM
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I'm possitive. How strange.
#93279
03/14/2001 12:14 PM
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Can you find a URL that gives something other than a 404 for your UltBB.setup (even a 500 would be welcome at this point!) Graeme
#93280
03/14/2001 3:02 PM
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OK, I tried starting again, and I uploaded all the CGI files into a new folder, I called it CGI. (Perl is activated over the whole server, I think).
But I got the same error.
http://heavencalls.fiwh.com/ubb/cp.html It IS found though, if you put it in manually.
http://heavencalls.fiwh.com/cgi/UltBB.setup I just don't know what it could be. A server misconfig maybe?
#93281
03/14/2001 4:03 PM
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Now I'm getting an error 403 on cpanel.cgi Did you remember to re-chmod the files to 755 or 777 as required? Graeme
#93282
03/14/2001 8:06 PM
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Yes.... I'm going to get in contact with the server admin. I know that I'm doing nothing wrong. I'll get back to you. ^_^
#93283
03/14/2001 8:22 PM
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Make sure the "U", and 2 "B"s are capitalized, as it does make a difference...in case your FTP client de-capitalized them somehow...
#93284
03/15/2001 2:24 PM
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#93285
03/15/2001 2:26 PM
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I just looked for it manually on your server and Im getting 404's. UltBB.setup is not in your cgi-bin with the other .cgi files. The link you provided above gives a 404 too. --mark
#93286
03/15/2001 2:27 PM
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BTW, you really shouldn't install 5.46. You should install the latest, 5.47e, as it has had improvements since 5.46. --mark
#93287
03/16/2001 5:32 PM
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I only have this version. My friend purshased it a while ago, and never used it. It's ok if I use it, right?
I assure you, the files ARE in there.
The link didn't work cause I tried AGAIN with this link...
http://heavencalls.fiwh.com/ubb/cp.html
#93288
03/16/2001 9:45 PM
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Did you by any chance create the cgi-bin directory yourself? If so, that could be the problem as systems that don't automatically provide you with a cgi-bin tend to have that reserved to redirect to the system cgi-bin. If you created the cgi-bin directory yourself, try renaming it to cgi-local and set the paths again. --mark
#93289
03/16/2001 10:39 PM
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No, it came with the cgi-bin. Could it be that the cgi-bin can't read files other than .cgi? I don't know what could be up...
#93290
03/16/2001 11:39 PM
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I am getting 404 not found errors on many files including Ultimate.cgi In WS_FTP there is a DirInfo button. Go into the cgi-bin directory on your server and then click it and post a copy of the results here. It will show the contents and permissions of the cgi-bin directory.
#93291
03/17/2001 8:11 AM
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OK...
total 993 -rwxr-xr-x 1 603 603 2764 Mar 15 21:17 Date.pl drwxrwxrwx 2 603 603 1024 Mar 15 21:20 Members -rwxrwxrwx 1 603 603 603 Mar 15 21:20 Styles.file -rwxrwxrwx 1 603 603 2869 Mar 15 21:20 UltBB.setup -rwxr-xr-x 1 603 603 23251 Mar 15 21:17 Ultimate.cgi -rwxr-xr-x 1 603 603 33526 Mar 15 21:16 announce.cgi -rwxr-xr-x 1 603 603 54987 Mar 15 21:16 archive.cgi -rwxr-xr-x 1 603 603 61337 Mar 15 21:16 cpanel.cgi -rwxr-xr-x 1 603 603 90432 Mar 15 21:16 cpanel2.cgi -rwxr-xr-x 1 603 603 71041 Mar 15 21:16 cpanel3.cgi -rwxr-xr-x 1 603 603 57531 Mar 15 21:16 cpanel4.cgi -rwxr-xr-x 1 603 603 62518 Mar 15 21:17 edit.cgi -rwxr-xr-x 1 603 603 41834 Mar 15 21:17 forumdisplay.cgi -rwxrwxrwx 1 603 603 648 Mar 15 21:20 forums.cgi -rwxr-xr-x 1 603 603 4360 Mar 15 21:17 mail-lib.pl -rwxrwxrwx 1 603 603 220 Mar 15 21:20 mods.file -rwxr-xr-x 1 603 603 85123 Mar 15 21:17 postings.cgi -rwxr-xr-x 1 603 603 26046 Mar 15 21:17 register_lib.pl -rwxr-xr-x 1 603 603 55325 Mar 15 21:17 search.cgi -rwxr-xr-x 1 603 603 59707 Mar 15 21:17 ubb_library.pl -rwxr-xr-x 1 603 603 68318 Mar 15 21:17 ubb_library2.pl -rwxr-xr-x 1 603 603 49610 Mar 15 21:17 ubbmail.cgi -rwxr-xr-x 1 603 603 49447 Mar 15 21:18 ubbmail.pl -rwxr-xr-x 1 603 603 84641 Mar 15 21:17 ubbmisc.cgi
Weird, huh?
#93292
03/17/2001 4:38 PM
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Weird, I get a 404 error when trying to access your board... Try re-uploading cpanel.cgi, or get another copy of the UBB ZIP file.
#93293
03/18/2001 9:31 AM
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Done and done, same problems....
#93294
03/18/2001 8:36 PM
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Maybe your webhost has some thing against UBBs...hehehe <img src="https://www.ubbcentral.com/boards/images/graemlins/confused.gif" alt="" />
#93295
03/18/2001 8:47 PM
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Is it even remotely possible your cgi-bin is accessed via a cgiwrapper? That could explain the 404 errors even though we can clearly see from your DirInfo they are indeed there in the cgi-bin. The only thing that contradicts that theory is the fact that cpanel is returning an error as opposed to a file not found 404 error. <img src="https://www.ubbcentral.com/boards/images/graemlins/confused.gif" alt="" /> Probably the only way to get this fixed is to have Infopop look at it via FTP. I'd suggest completing a support ticket via the Customer Support link to the left.
#93296
03/18/2001 11:41 PM
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I sorted out the problem...
Because my domain is a subdomain, I have to point to the CGI directory here...
http://heavencalls.fiwh.com/heavencalls_cgi-bin/ Thanks for all your help everyone! <img src="https://www.ubbcentral.com/boards/images/graemlins/laugh.gif" alt="" />
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