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Anonymous
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Anonymous
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Whenever I try and run general settings (I've just uploaded everything) I get this error (Version 5.46)....

Error including required files: Can't locate UltBB.setup in @INC (@INC contains: /home/cgi-bin /usr/lib/perl5/5.6.0/i386-linux /usr/lib/perl5/5.6.0 /usr/lib/perl5/site_perl/5.6.0/i386-linux /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl .) at /home/cgi-bin/cpanel.cgi line 45. Make sure these files exist, permissions are set properly, and paths are set correctly.

from http://heavencalls.fiwh.com/ubb/cp.html

I've checked and double checked all the files and CHMODS, and even deleted and re-uploaded the lot.

I don't know what's wrong, as I have installed many UBBs before and never had this trouble.

Thanks.

Anonymous
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Anonymous
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If that error occurs, then the UBB can not find the UltBB.setup file. Please ensure that you uploaded it to the UBB cgi directory.

Anonymous
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Anonymous
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It's sure there.

Anonymous
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Anonymous
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Apparently not in your cgi-bin or you wouldn't be getting that error.

And the fact that http://heavencalls.fiwh.com/cgi-bin/UltBB.setup gives a 404 not found is suspicious..

Graeme

Anonymous
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Anonymous
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I'm possitive.

How strange.

Anonymous
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Anonymous
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Can you find a URL that gives something other than a 404 for your UltBB.setup (even a 500 would be welcome at this point!)

Graeme

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Anonymous
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OK, I tried starting again, and I uploaded all the CGI files into a new folder, I called it CGI. (Perl is activated over the whole server, I think).

But I got the same error.

http://heavencalls.fiwh.com/ubb/cp.html

It IS found though, if you put it in manually.

http://heavencalls.fiwh.com/cgi/UltBB.setup

I just don't know what it could be. A server misconfig maybe?

Anonymous
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Anonymous
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Now I'm getting an error 403 on cpanel.cgi

Did you remember to re-chmod the files to 755 or 777 as required?

Graeme

Anonymous
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Anonymous
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Yes....

I'm going to get in contact with the server admin. I know that I'm doing nothing wrong.

I'll get back to you. ^_^

Anonymous
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Anonymous
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Make sure the "U", and 2 "B"s are capitalized, as it does make a difference...in case your FTP client de-capitalized them somehow...

Anonymous
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Anonymous
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It's correct.

Anonymous
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Anonymous
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I just looked for it manually on your server and Im getting 404's. UltBB.setup is not in your cgi-bin with the other .cgi files.

The link you provided above gives a 404 too.

--mark

Anonymous
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Anonymous
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BTW, you really shouldn't install 5.46. You should install the latest, 5.47e, as it has had improvements since 5.46.

--mark

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I only have this version. My friend purshased it a while ago, and never used it. It's ok if I use it, right?

I assure you, the files ARE in there.

The link didn't work cause I tried AGAIN with this link...

http://heavencalls.fiwh.com/ubb/cp.html

Anonymous
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Anonymous
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Did you by any chance create the cgi-bin directory yourself? If so, that could be the problem as systems that don't automatically provide you with a cgi-bin tend to have that reserved to redirect to the system cgi-bin.

If you created the cgi-bin directory yourself, try renaming it to cgi-local and set the paths again.

--mark

Anonymous
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Anonymous
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No, it came with the cgi-bin.

Could it be that the cgi-bin can't read files other than .cgi? I don't know what could be up...

Anonymous
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Anonymous
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I am getting 404 not found errors on many files including Ultimate.cgi

In WS_FTP there is a DirInfo button. Go into the cgi-bin directory on your server and then click it and post a copy of the results here. It will show the contents and permissions of the cgi-bin directory.

Anonymous
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Anonymous
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OK...

Quote
total 993
-rwxr-xr-x 1 603 603 2764 Mar 15 21:17 Date.pl
drwxrwxrwx 2 603 603 1024 Mar 15 21:20 Members
-rwxrwxrwx 1 603 603 603 Mar 15 21:20 Styles.file
-rwxrwxrwx 1 603 603 2869 Mar 15 21:20 UltBB.setup
-rwxr-xr-x 1 603 603 23251 Mar 15 21:17 Ultimate.cgi
-rwxr-xr-x 1 603 603 33526 Mar 15 21:16 announce.cgi
-rwxr-xr-x 1 603 603 54987 Mar 15 21:16 archive.cgi
-rwxr-xr-x 1 603 603 61337 Mar 15 21:16 cpanel.cgi
-rwxr-xr-x 1 603 603 90432 Mar 15 21:16 cpanel2.cgi
-rwxr-xr-x 1 603 603 71041 Mar 15 21:16 cpanel3.cgi
-rwxr-xr-x 1 603 603 57531 Mar 15 21:16 cpanel4.cgi
-rwxr-xr-x 1 603 603 62518 Mar 15 21:17 edit.cgi
-rwxr-xr-x 1 603 603 41834 Mar 15 21:17 forumdisplay.cgi
-rwxrwxrwx 1 603 603 648 Mar 15 21:20 forums.cgi
-rwxr-xr-x 1 603 603 4360 Mar 15 21:17 mail-lib.pl
-rwxrwxrwx 1 603 603 220 Mar 15 21:20 mods.file
-rwxr-xr-x 1 603 603 85123 Mar 15 21:17 postings.cgi
-rwxr-xr-x 1 603 603 26046 Mar 15 21:17 register_lib.pl
-rwxr-xr-x 1 603 603 55325 Mar 15 21:17 search.cgi
-rwxr-xr-x 1 603 603 59707 Mar 15 21:17 ubb_library.pl
-rwxr-xr-x 1 603 603 68318 Mar 15 21:17 ubb_library2.pl
-rwxr-xr-x 1 603 603 49610 Mar 15 21:17 ubbmail.cgi
-rwxr-xr-x 1 603 603 49447 Mar 15 21:18 ubbmail.pl
-rwxr-xr-x 1 603 603 84641 Mar 15 21:17 ubbmisc.cgi
Weird, huh?

Anonymous
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Anonymous
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Weird, I get a 404 error when trying to access your board...

Try re-uploading cpanel.cgi, or get another copy of the UBB ZIP file.

Anonymous
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Anonymous
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Done and done, same problems....

Anonymous
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Anonymous
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Maybe your webhost has some thing against UBBs...hehehe
<img src="https://www.ubbcentral.com/boards/images/graemlins/confused.gif" alt="" />

Anonymous
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Anonymous
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Is it even remotely possible your cgi-bin is accessed via a cgiwrapper? That could explain the 404 errors even though we can clearly see from your DirInfo they are indeed there in the cgi-bin. The only thing that contradicts that theory is the fact that cpanel is returning an error as opposed to a file not found 404 error. <img src="https://www.ubbcentral.com/boards/images/graemlins/confused.gif" alt="" />

Probably the only way to get this fixed is to have Infopop look at it via FTP. I'd suggest completing a support ticket via the Customer Support link to the left.

Anonymous
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Anonymous
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I sorted out the problem...

Because my domain is a subdomain, I have to point to the CGI directory here... http://heavencalls.fiwh.com/heavencalls_cgi-bin/

Thanks for all your help everyone! <img src="https://www.ubbcentral.com/boards/images/graemlins/laugh.gif" alt="" />


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