• We accept payment via Payoneer.
• Please accomplish payment within 5 business days after you won the item.

Delivery

• All your orders will be shipped within 1-2 business days and updated tracking info.
• Please make sure your address is full and correct, so that your order will be soon shipped and delivered smoothly.
• Most orders will adopt standard shipping, which usually needs 3-5 biz days.
• Any PO BOX addresses need to be confirmed if delivery or not.

Terms of sales

• 1-month-returning for all orders after they are proved defective/damaged/faulty (videos or photos about it are

About us* Founded in 2014 by four 3D printing enthusiasts, Creality is a top global manufacturer of 3D printers. Our range of products includes DIY and resin 3D printers, 3D scanners, laser engravers, and filaments. Currently we host four brands of 3D printers: Creality as the master brand, and the three sub-brands of Ender, HALOT and Sermoon. Capitalizing on our innovatively leading technologies and products, we also offer consumer and professional printing solutions for makers, designers, schools and enterprises. Contact us

• Customer Service Hours: 9:00AM - 18:00PM BST (Beijing Standard Time) .
• You can also contact our official website customer support.