About us
We are a professional supplier of PLC parts, with more than 100,000 SKUs,We have a wide range of product channels and excellent professional operation team，We supply ranges of parts for Allen Bradley , SIEMENS Policy
1.FREE USPS Priority Mail or UPS Ground
2.We also provide EXPEDITED SHIPPING, which requires additional payment from the buyer
3.Items will be shipped within 1-3 working days of payment being made.We will upload the tracking number once the item is dispatched
Returns Policy
1.We accept 30 days return guarantee for all Items,For a full refund,All returned products must be in their original condition and packaging.
2.RMA is Return Merchandise Authorization. Please contact our customer support and explain them your situation. They will try to solve the problem for you and issue you a RMA for returning the item back to us.
Contact us
1.We sell Authentic only , never sell refurbished as new . If you have any problem about the products and purchase, please feel free to contact us. We will try our best to solve your problem. WE WILL REPLY YOU WITHIN 24 HOURS ON WORKING DAYS.We appreciate your continued patience and willingness to work with us. Thank you for choosing us and have a great day!
2.If you are interested in business cooperation or need better quotation and quantity，no matter what model，you can contact us~~
Delivery Details
●All orders will be shipped within 3–6 business days after payment is received.
●For buyers from Austria, Belgium, Czech Republic, Denmark, France, Finland, Germany, Hungary, Ireland, Italy, Netherlands, Poland, Portugal, Spain , Sweden, Brazil and Mexico, please provide your email address and tax ID after placing your order so that we can arrange shipment for your package.
●We only ship to the confirmed address. Your address must match your shipping address.
●All items will be inspected before shipment to ensure they are in good working condition.
●If you have not received your goods, please contact us. We will track the package and reply to you as soon as possible. Our goal is customer satisfaction!
Payment
●We accept PayPal only.
●The price does not cover any customs tax or VAT. Any incomplete transaction will be submitted within 7 days of unpaid dispute.
Return Policy & Warranty
●All our products are inspected and well-packaged before shipment.
●If there is any problem with your received package, please contact us first for the best solution. Do not open a return request directly. Thank you.
● We offer a 30 day return policy. If you have any questions about the product and wish to return it, please contact us within 30 days of receiving your order.
●All returned items must be in the original packaging. You must provide us with the return tracking number, specific reason for return, and your ID. We will refund your full winning offer amount upon receiving the item in its original condition and packaging with all components and accessories included.
Understanding
●You may note your personal requests such as color, packaging, declared value, etc., by leaving a message when placing your order.
●Slight damage to the outer packaging may occur due to long-distance transportation, which is unavoidable. Thank you so much for your understanding!
●We offer retail, direct sales, wholesale, and customization services. If you are looking for a partner, please feel free to contact us. Thank you!
●Our advantages: low declared value, faster shipping methods, secure packaging, and support blind shipping :no seller information printed on the package.
●We strive to provide 100% satisfactory service to buyers and will do our best to make every part of the transaction pleasant. Thank you for your understanding
response
●If you are satisfied with our products and service, please leave us positive response with a 5-star rating to help us keep improving.
●If you are considering leaving neutral, negative, or low DSR (4 or below), please message us first to give us a chance to resolve your issue. We are always ready to help with any problems or concerns. Please feel free to contact us via message; we will reply promptly. Your encouragement is our motivation to pursue higher service standards.
●If you need larger quantities, please email our customer service. We look forward to cooperating with you. Thank you!
