Thank you for choosing sogoodnow. Your satisfaction is our top priority.
Please carefully read the terms below before placing your order. Should you have any questions, feel free to message us, we are glad to assist Pre‑Purchase Compatibility Check
• To guarantee perfect fit for your laptop, please verify that the P/N or FRU number matches your original part exactly.
• Do NOT purchase based only on your laptop model number. Identical laptop models may use different hardware revisions which are not cross‑compatible.
• Please review all listing photos carefully. The item pictured is exactly what you will receive.
• If you are uncertain about compatibility, send us your original part P/N / FRU number, our team will help you confirm before Shipping, Customs & Import Fees
• We will arrange shipment promptly once payment is confirmed.
• We are not responsible for destination‑country customs clearance procedures.
• Import duties, taxes and VAT may be assessed by local customs. These charges are NOT included in item price and cannot be covered by us. Please consult your local customs office for related 3‑Month Warranty Coverage
• We provide 3‑month warranty valid from delivery date.
• Please contact our support team first before opening any return request. Many technical issues can be resolved via troubleshooting guidance.
• Warranty does not cover physical damage caused by improper installation, misuse or user‑inflicted harm.
• We will work together with you to reach a fair resolution for valid warranty Dispute & Claim Guidelines
We aim to deliver quality goods and positive buying experience. While we perform strict checks before dispatch, rare issues may occur due to packing errors or rough handling during transit.

Please message us directly first once you receive incorrect, damaged or faulty merchandise. This allows us to resolve your issue much faster. You retain access to / PayPal resolution procedures, yet direct contact is strongly recommended.

• Item not‑as‑described: Provide clear photos of received goods.
• Broken / deformed parcel: Capture photos of outer package before unboxing, plus photos after opening.
• Functional fault: Submit clear photos showing the problem.

We will evaluate your submission and reply quickly for mutually‑beneficial solutions. Thank you for your understanding & Our Promise
Every customer matters to sogoodnow. Reach out to us for any pre‑sales or post‑sales questions. We will try our utmost to deliver a satisfying shopping experience.