Normal wear and tear, pulled from working corporate retail environment. Grade B devices, no major defects, just cosmetic. Some units have stickers and/or adhesive on them. Keep in mind this was pulled from a retail environment. Some units are missing the flap/door that covers the power & USB plug. They're not going to be pristine.If buying a large lot of units, please feel free to reach out to see if we can offer better shipping rates. Thanks.-RRM