COMTREE Bamboo PEI Build Plate 257x257mm Dual-Sided Cool PlateKey Features

• Say Goodbye to Print Failures: SuperTack coating provides ultra-strong adhesion to PLA and PETG filaments, even at lower heatbed temperatures. It enhances printing success by eliminating adhesion issues, reduces warping when printing large objects and works well with surfaces that are in bad shape
• Long Lasting Performance: The SuperTack coating is durable, retaining its sticky properties even after extensive use. This results in a longer lifespan for the printing plate, reducing printing costs (less than 20% adhesion loss after 300 prints) and lowering carbon emissions.
• Smooth & Natural Surface Finish: The SuperTack coating can impart a smooth and matte texture to the bottom surface of the printed object, better blend-in with other surfaces.
• Energy Saving: The SuperTack coating requires only an extremely low heatbed temperature to ensure that printed objects adhere securely. This means you can save a significant amount of energy during heating, leading to lower power bills and, more importantly, helping to protect our planet.
• How to remove prints from SuperTack: Use the scraper included with your printer to gently lift the print, then pry it off carefully. If the print is sticking too tightly, heat the plate on the heatbed to 50°C to assist with removal.
• Note: Do NOT print with TPU filament, as it will damage the build plate. SuperTack provides good adhesion without adhesive or frequent cleaning. You can clean the surface with water and detergent if heavy dirt appears. Do NOT use organic solvents (especially acetone) to clean the build plate, as it will damage the SuperTack surface.

Shipping

• Free & Fast Shipping: We offer free shipping to most of the USA with a normal delivery time of 3-7 days. However, due to the current situation, additional delivery time (up to 3 weeks) may be required for some items.
• Alternative Carriers: We may use alternative carriers (e.g., USPS, FedEx, UPS) to ensure your package arrives safely and on time. Due to the use of multiple carriers, we are unable to provide a tracking number automatically.
• Handling Time: Orders are processed and shipped within 1-2 business days of receiving cleared payment.
• Shipping Restrictions: Shipping to Alaska, Hawaii, Puerto Rico, Guam, and other US territories may incur shipping charges or delivery restrictions. Please contact us before ordering, or your order can be refunded/cancelled.
• State Restrictions: Certain items may not be shipped to California due to state regulations.
• Contact for Tracking Updates: If you require tracking updates or have any concerns about the delivery of your order, please feel free to contact us, and we will be happy to assist you.

Return Policy

• 30-Day Hassle-Free Returns: If you are not completely satisfied with your purchase, you can return the item for free within 30 days of receiving it for a full refund or exchange.
• Easy Return Process: Contact us, and we will provide you with a prepaid return shipping label and detailed instructions.
• No Restocking Fee: There are no restocking fees for returns. However, the buyer is responsible for return shipping costs if the return is not due to a seller's error.
• Refund Processing: Refunds will be processed within 1 business day of receiving the returned item in its original condition.

response

Your response is extremely important to us. We strive to provide the best products and customer service possible. If you are satisfied with your purchase, please take a moment to leave us a positive review. If you have any concerns or issues with your order, please contact us before leaving negative response. We are committed to resolving any problems and ensuring your satisfaction.

Contact Us

If you have any questions or concerns, please feel free to reach out to our customer support team. You can contact us through the messaging system. We are available Monday to Friday, 9:00 am to 5:00 pm EST, and we will do our best to respond to your inquiry within 24 hours.

Thank you for supporting our small family business!