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The prices listed above are inclusive of all taxes for delivery to the United States.

🔧 Kind Reminder – Printhead Installation & Ink Flow Instructions

After installing the printhead, you may notice small gaps or missing lines on the test page.

This is completely normal — the ink needs some time to flow smoothly.

🛠 Recommended Steps: Deep Cleaning Procedure

Please follow these steps on your printer:

Press Settings

Go to General Setup → Press OK

Select Maintenance → Press OK

Choose Print Head Cleaning → Press OK

Select:

  🔘 Black only

  🔘 Colour only

  🔘 All → Press OK

Choose Cleaning Strength:

  🟢 Normal

  🟡 Strong

  🔴 Strongest

Press Start – The machine will begin cleaning the printhead.

🕒 After Cleaning:

Leave the printer powered ON and idle (do not use it)

Let it sit for at least 6 hours

After the waiting period, print multiple test pages

✅ In most cases, print quality will return to normal

🔁 Still Not Perfect?

If minor imperfections remain, perform a second deep cleaning cycle.

💬 If you have questions about this process or run into issues, feel free to contact us via messages — we're here to help!

🔧 Troubleshooting & Installation Precautions

Please read carefully before purchasing or installing a new printhead. Proper handling can prevent damage to your printer and extend the life of your printhead.

❗ 1. Red Light Flashing When Powering On

This does not necessarily mean the printhead is faulty.

➡ The issue may come from the printer frame or mainboard.

✅ Please fix any error codes or system issues before replacing the printhead.

❗ 2. Printer Does Not Detect Cartridges

This is often due to a blown fuse on the mainboard.

🔧 Solution: Replace the mainboard or its fuse.

🔍 3. Check the Data Cable

Before installation, check if the data cable is:

🔥 Burned

⚡ Corroded

🚫 Loosely connected

A damaged or unstable cable can burn the printhead and the mainboard.

✅ Please ensure your cable is in perfect condition before proceeding.

💧 4. Use High-Quality Ink & Cartridges

The lifespan of your printhead depends heavily on the quality of ink used.

🛡 We recommend using premium ink, cartridg

🔧 Kind Reminder – Printhead Installation & Ink Flow Instructions

After installing the printhead, you may notice small gaps or missing lines on the test page.
This is completely normal — the ink needs some time to flow smoothly.

🛠️ Recommended Steps: Deep Cleaning Procedure

Please follow these steps on your printer:

1. Press Settings

2. Go to General Setup → Press OK

3. Select Maintenance → Press OK

4. Choose Print Head Cleaning → Press OK

5. Select:
     🔘 Black only
     🔘 Colour only
     🔘 All → Press OK

6. Choose Cleaning Strength:
     🟢 Normal
     🟡 Strong
     🔴 Strongest

7. Press Start – The machine will begin cleaning the printhead.

🕒 After Cleaning:

• Leave the printer powered ON and idle (do not use it)

• Let it sit for at least 6 hours

• After the waiting period, print multiple test pages
  ✅ In most cases, print quality will return to normal

🔁 Still Not Perfect?

If minor imperfections remain, perform a second deep cleaning cycle.

💬 If you have questions about this process or run into issues, feel free to contact us via messages — we're here to help!

🔧 Troubleshooting & Installation Precautions

Please read carefullybefore purchasing or installinga new printhead. Proper handling can prevent damage to your printer and extend the life of your printhead.

❗ 1. Red Light Flashing When Powering On

Thisdoes not necessarily mean the printhead is faulty.
➡️ The issue may come from theprinter frame or mainboard.
✅ Please fix any error codes or system issuesbefore replacing the printhead.

❗ 2. Printer Does Not Detect Cartridges

This is often due to ablown fuse on the mainboard.
🔧 Solution: Replace themainboardor itsfuse.

🔍 3. Check the Data Cable

Before installation, check if the data cable is:

• 🔥 Burned

• ⚡ Corroded

• 🚫 Loosely connected

A damaged or unstable cable canburn the printhead and the mainboard.
✅ Please ensure your cable is inperfect conditionbefore proceeding.

💧 4. Use High-Quality Ink & Cartridges

Thelifespan of your printheaddepends heavily on the quality of ink used.
🛡️ We recommend usingpremium ink, cartridges, or CISS systemsto ensure stable performance and avoid clogging or damage.

Special statement

We have an ample supply of all items in our store. If you require additional quantities, please do not hesitate to contact us. Furthermore, if you need any other parts that are not listed in our inventory, please feel free to reach out to us. We offer a wide range of printer accessories, some of which may not be currently listed. Simply send us a message, and we will assist you in finding the specific item you need.

SHIPPING & HANDLING

International Post Airmail:

We charge a fixed fee for Shipping & Handling, which covers packing, warehousing, distribution, order handling, and processing expenses. Upon receiving payment, we will ship the item to you within 24 hours. The parcel containing the item will be sent from either Hong Kong or China via Flat Air Mail or Registered Air Mail.

Typically, delivery takes 1-2 weeks (maximum 3 weeks). U.S. customers: taxes are included.

We kindly request your understanding that the shipping charge encompasses various costs beyond the actual shipping expenses, such as stock fees, human resources, PayPal fees, final value fees, listing fees, insurance fees, packaging material fees, handling fees, and more. Your support in accepting the shipping charge is greatly appreciated as it enables us to continue providing quality service.

PAYMENT METHODS

We accept most payment method. If you have payment problem, please send a message to contact us. In normally, we will reply you in 24 hours in working days. Payment should be madewithin 14dayssince the winning of the first item.

Non-paying winners will be reported to . Serious buyers only please.Please email us with any questions you may have during the transaction.

TERMS OF SALES

Our top priority is customer satisfaction. All products undergo quality checks and are in good condition when shipped to our customers. In the event of a defective or damaged product upon arrival, or if the wrong product was shipped, please contact us immediately. Returns are accepted within 30 days of the delivery date, provided the item is in its original new condition with attached tags and packaging intact. Please note that altered or worn items cannot be returned. Return shipping costs are the responsibility of the buyer.

Please contact us first if you have any problems/questions/concerns. We will be happy to resolve any issues you may have in a cordial and friendly manner.

Your positive response is highly appreciated, and we will reciprocate the same. We kindly request that you refrain from leaving negative response without communicating with us first. Please allow up to 1 business days for us to respond.

CONTACT US

Please use "Ask Seller a Question" link to contact us for any queries. We normally reply to every message within 24 hours.

If you print a test page and notice some lines are missing, don't worry. This could be due to air entering the print head pipe during transportation, or there might be air trapped in the ink cartridges or the Continuous Ink System (CIS).

If you're using a CIS (Continuous Ink System), please ensure it's positioned higher than the printer by at least 2cm. You may observe ink leaking into the ink cartridges, followed by the print head entering standby mode. After 2 minutes, adjust the CIS to the same level as the printer, attempt to clean the print head, and you should see an improvement in the test page with some lines appearing. If you require high-quality printing immediately, continue cleaning. If the printing quality is acceptable, keep the printer powered on and in standby mode. After 24 hours, the quality should improve. As you continue printing, the quality will gradually improve even further.

If you're using ink cartridges, please power on the printer and keep it in standby mode. After 24 hours, try executing the print head cleaning function. Standby for 30 minutes, clean the print head, standby for another 30 minutes, clean the print head again, and repeat this process. You'll notice the printing quality improving with each cycle.

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