Genuine 60Wh 7.6V PW23Y Battery For Dell XPS 13 9360 0RNP72 0TP1GT RNP72 TP1GT
We Ship via USPS First Class or Priority Mail with Tracking Number for All USA Customers
Capacity:60WH
Warranty:12months
Please check the model number before you place order!
Replace with Part number:
PW23Y 0RNP72 0TP1GT RNP72 TP1GT
Compatible with(Note: Please press [Ctrl + F] to serach your type.):
For Dell XPS 13 9360 SeriesFor Dell XPS 13 2017 SeriesFor Dell XPS 13-9360-D1605G SeriesFor Dell XPS 13-9360-D1605T SeriesFor Dell XPS 13-9360-D1609, For Dell XPS 13-9360-D1609G SeriesFor Dell XPS 13-9360-D1705, For Dell XPS 13-9360-D1705G SeriesFor Dell XPS 13-9360-D1505 , For Dell XPS 13-9360-D1505G SeriesFor Dell XPS 13-9360-D1805T, For Dell XPS 13-9360-D1805TG Series
Q/A:
1.Q:why battery don't hold a charge, how to fix it?
A:this is new battery,for first use, we suggest buyer:
Remove the battery for a while
Install battery and full charge it by ac adapter
Leave charger and let the battery drain to shut off
Repeat above charging and discharging at least 2 times.
you charge the battery when power lower than 20%. If available,
connect ac charger when doing computer work.
If run the battery shut down often, it will shorten the batterylife.
2.Q:battery can't charge fully,how to fix it?
A: Remove the battery for a while
Install battery and full charge it by ac adapter
Leave charger and let the battery drain to shut off
Repeat above charging and discharging at least 2 times.
3.Q:Battery can't be recognised by my laptop, do i need exchange anew one?
A:we met this issue before, maybe beacuse of your laptop system, wesuggest you can:
Remove all battery drivers
Remove battery
Connect laptop using AC charger, double check no battery drivers
installedConnect batteryDrivers will install automaticall Full charge the battery by ac adapter
Leave charger and let the battery drain to shut off
Repeat full charge and full discharge about 2 times.
if still not be solved, please contact us and exchange a newone.
4:Q:Battery dies suddenly at about 20%, do i need to recalibrate?
A:Kindly check the battery settngs and BIOS,do reset something,
then:
Remove the battery for a while
Install battery and full charge it by ac adapter
Leave charger and let the battery drain to shut off
Repeat above charging and discharging at least 2 times.
Payment and Shipping
1. We can accept Paypal payment only2. We ship out items to buyers paypal confirmed address from New Jersey via USPS. Please verify your shipping address carefully before checkout, since it can not be changed after order placed.3. Items are shipped directly from our US warehouse normally within 24 hours after payments are received. Orders placed on weekend will be shipped within 2 days4.We use USPS/UPS/FedEx to ship goods. usps does not require shipping charges, but due to some addresses where usps cannot be delivered, the seller is requested to make their own choices based on their own situation. If usps cannot be delivered due to address reasons, they will be returned Freight refund will be deducted, please note to buyers
Return & Refund
1. 30-day money back guaranteed and no questions asked. If you are not happy with your purchase, simply send it back for a refund or replacement within 30days after you receive your order.2. If the product fails due to improper use within 60 days from the date of purchase, it can be replaced with a new or remanufactured product, but the buyer is required to pay the shipping costs incurred.3. In case of being defective, merchandise can be returned at our cost with return shipping label provided,if returned within 60 days from your order-receiving day. So buy with confidence and safe minds.4. Buyers are responsible for return shipping, and shipping & handling charges are generally not refundable,unless it is defective products or mistakes on the seller side.5. Returns not caused by seller or product defection are subject to a 20% re-stocking fee, and we reserve the right not to accept returns over 60 days for objective reasons unrelated to seller.6. For warranty coverage, buyers are responsible for shipping charges to and from seller or manufacturer.
Terms of sales
We offer a 30 day money back guarantee, return shipping is responsibility of the buyer unless the return is a result of our mistake ( your receive the wrong or defective item).Never ship back without our RMA#(same as the order #), it will speed up the return process. Please contact us before ship back.
