SHIPPING POLICY
Please read the following carefully before purchasing:
Customs Delays:International shipments may be delayed due to customs processing. We appreciate your patience and understanding.
Import Charges: Customers are responsible for all import charges, tariffs, duties, taxes, and fees associated with the import of the product. Shipping charges do not include any of these fees.
Address Accuracy: We are not responsible for undeliverable addresses. Please ensure your shipping address is correct and complete before placing your order.
Returned Items:If an item is returned to us due to an incorrect or undeliverable address, we reserve the right to charge the shipping fee again for re-delivery.
Handling Time:Items are generally shipped within 5 business days after your payment has been cleared (Saturday & Sunday excluded).
TERMS OF SALE
Dear customer, your satisfaction is very important to us. We stand behind every product we sell.
offerding & Purchase: Placing a offer constitutes a legally binding contract to purchase the item. Please offer only if you are serious about buying.
Payment Deadline: If payment is not received within 7 days of purchase, the item may be relisted or offered to the next highest buyer at the seller's sole discretion.
Return Policy: If you are not pleased with your purchase, we will be happy to offer an exchange or refund the product price (excluding S&H) within 7 days of your purchase.
Return Conditions: For any exchange or refund, the original receipt or a purchase record in our system is required. The product must be returned in its original condition, including the box, packaging, and all accessories.
Non-Refundable Fees: Shipping and handling charges are not refundable under any circumstances.
ABOUT US
We are a professional e-commerce sales team, and thousands of customers are highly satisfied with our services.
From us, you can expect top-quality products and high-quality service. Trust that you will have a pleasant and worry-free shopping experience here.
We strive to provide the best product solutions. If you need other products, larger quantities, or wholesale discounts, please contact us directly.
CONTACT US
Please contact us via message (or platform message) with any comments, questions, or suggestions.
Response Time:All messages will be replied to within 24 hours.
Message Filter: Please ensure your mailbox or message settings do not block or filter our replies.
Wholesale Inquiries:For wholesale deals, please feel free to contact us. We will surely provide you with a satisfactory price.
Issue Resolution: Before leaving negative/neutral response or opening any cases, please contact us first. We will try our best to resolve any issue for you.
Working Hours:We work 6 days a week, from 9:00 AM to 6:00 PM (Monday to Saturday, China Time).
