This printer is "open box" - it comes in the original box and includes all the original cords and packaging materials! We opened the box just to test the printer (and accidentally scratched the surface slightly on the top while putting it back in the box after testing). It works completely fine and has not been used aside from testing. (No labels included)."The GoDEX DT4xW Thermal Label Printer is a reliable and efficient label printer that uses thermal technology for printing labels. With a sturdy build and tested functionality, this printer ensures high-quality output every time. The included power supply and cables make it easy to set up and start printing labels right away. Perfect for businesses and individuals looking for a dependable label printer that offers fast and precise printing capabilities."