The laptop works great BUT HAS BAD KEYBOARD (MANY KEYS NOT WORK PROPERLY) NEED EXTERNAL KEYBOARD OR KEYBOARD REPLACEMENT (LOOK ALL PICTURES CAREFULLY OK) CHARGER INCLUDED, THIS IS A USED LAPTOP FOR THAT REASON NO WARRANTY OR REFUNDS, SHIPPING SAME DAY, IF YOU HAVE ANY QUESTIONS JUST LET ME KNOW. THANKS AND HAVE A GREAT DAY.