Warranty：12 MonthsReturn & Refund：Refund or replacement request is available only the requests within 1 week after parcel received & returning the item as the same condition as received.Shipping：We ship to address. Please make sure your address in is matched with your shipping address before you pay.Generally, about 5-10 working days to UK, USA, AU, CANADA, France,Germany,Japan Southkorea.Other countries in the region: usually takes 15-30 working days.You may sometimes experience longer delivery time due to customs-related delays.If you we are not satisfied with the product or service ,please contact me and don't give us negative or natural response,We must give you a satisfactory solution.Our working time:Beijing time :Monday to Friday 9:00 am to 6:30 pm.We do not work holidays in China.if you send email to us,In our working hours will be resumed within 48 hours.response & DSRs (Detailed Seller Ratings):We depend on our reputation and customer satisfaction to succeed.We would like to earn your good response and 5 star DSR rating.