This product's condition is"New" - Jabra Panacast 20 Conferencing Camera - Flexible Plug & Play Personal Video Solution Computer Webcam With Ai-powered 4k Ultra-hd, Intelligent Zoom, And Lighting Optimization - BlackThe item is still factory sealed or new with tags. There is no wear or use whatsoever. Buying a "new" condition item from us is no different than the condition you would receive from a big box store.We strictly aoffere by 's counterfeit item policy (see link you have any questions about the authenticity of our items please ask for information please message us on and we will respond as soon as we can.