NETGEAR Cable Modem CM500 - Compatible With All Cable Providers Including Xfinity by Comcast, Spectrum, Cox | For Cable Plans Up to 300 Mbps | DOCSIS 3.0

* We test/check each item before listing and state inthe Description any flaws that we see.However, it is possible that something may have occurred during theshipment of your purchase. If somethinghas, please contact us so we can assist you with creating a case with the shipperIE (USPS/USP/FED EX).

** We will try to resolve any concerns that you mayhave with the product before a refund is initiated and will refund money whenneeded. We strive for 100% customersatisfaction and we request that you allow us to make things right in the eventthere may be an issue with an item.

*** Returns Policy:

You must request your return through within 30days. Items must be returned in originalcondition, and must include tags, box and not be damaged. Items with pet hair, smelling of smoke or anyother physical damage beyond normal wear conditions will not be considered fora refund.

**** Refund price:

The refund is the price of the item minus damages and insome cases shipping. Original shipping and return shipping will not be refundedunless there is an obvious error in the listing or if you just decided you nolonger want the item and or damages.