Item is new and sealed. Product plastic wrap may have imperfections or tears but product is not affected once the item is opened.
Returns are only accepted for items that are still sealed and new otherwise the return will be refused or a heavy restocking fee will apply.
delivery dates are estimates and are not a guaranteed delivery date. Sometimes the post office experiences delays which I can not control once the item is in their hands. I ship out within 1 business day. Thank you for understanding.