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Shipping Policy
Returns PolicyIf you are for some reason unhappy with your purchase, you may certainly opt for an exchange or a refund. Please read our return policy carefully; By purchasing you have fully acknowledged and agreed to honor our terms & conditions:* Please be courteous as we aim to resolve every issue. Swearing/threatening
customer service will not yield a better service.* All exchanges and returns must be communicated within 14 days of delivery* DOA (Damaged on Arrival) items must be communicated within 7 days of delivery* All returns/exchanges will require an RMA ID and you may retrieve this ID by contacting us. Without this information, we can't be responsible for the loss of your package* All voluntary returns are subject to: (i) 20% restocking fee, (ii) Shipping cost is non-refundable, (iii) Buyer covers return shipping* Depending on the product type, please allow 2 - 4 business days after receiving your returned item for our technicians to fully inspect and test all parts* If you need a replacement soon, we suggest that you make another purchase from our store instead. We ship all orders within 24 hours.* All fees/reimbursement will be determined after full inspections* Unknown item sent to us will be discarded* Cases requiring urgent attention must be discussed explicitly with us to get the proper attention needed.
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On Dec 26, 2023 at 00:15:47 PST, seller added the following information:
