While it may show visible signs of wear and tear, including scratches and a faded finish on the body, it is still fully functional. The screen has some visual blemishes that cause light and dark discolorations in various areas, and there is a dent on the fan grille on the side. One of the Chrome letterings "R" is also missing from the bezel. The quick launch key for Support Assist is not assigned. Please note that while the item is advertised as having a 500GB hard drive, the local disk shows it as a 450GB. However, the laptop comes equipped with an i5-3210m 2.50GHz processor, 6GB of RAM, a DVD/RW drive, and it is loaded with Windows 10. Hassle-free ordering process through .