Grade A monitors are in very good condition. Screens have no readily visible scratches or shadow/cloudy spots. The monitor stands and plastic housing might have small scratches and scuffs. While we make every effort to detect defective pixels, they may still be present in monitors in this category.

Grade B are in good condition. Screens may have small scuffs and scratches or light localized shadows. These blemishes are not easily noticeable when the screen is powered on with a “busy” background, but may be noticeable with a solid color background or when powered off. The monitor stands and plastic housing might have moderate scratches. While we make every effort to detect defective pixels, they may still be present in monitors in this category.

Grade C monitors have scratches or shadows on the screen that are noticeable when the screen is powered on, but the monitor is fully functional. The monitor stands and plastic housing might have moderate scratches and/or hairline cracks. Monitor may have defective and Handling
Items paid for before 1 PM (EST) will be shipped on the same business day. Orders received after 1 PM (EST) will be shipped on the following business day.Calculated Shipping with FedEx: Standard shipping estimates are calculated using FedEx Ground service to a commercial address. Please note, for an address listed as a residential address in FedEx's directory, /FedEx will add an additional surcharge of a few dollars at checkout for FedEx Home Delivery.Expedited Shipping: Please contact us if standard shipping is the only option listed and you need to upgrade to a faster service. We will try to accommodate your needs.International Shipping: We ship internationally using 's Global Shipping Program.
Click on the "Shipping and payments" tab above to see if you qualify. If your shipping cost is not automatically calculated by , please ensure that your address is complete, including the country. Payment
We accept PayPal payments, credit card payments through PayPal, or cash on pickup (by appointment) from our warehouse in St. Joseph, MI.Warranty
We offer a 30-day DOA warranty on all of our items EXCEPT those listed for parts/repair or specified otherwise in the item's return policy. Please click on the "Shipping and payments" tab to see an item's return policy. We will cover the return shipping on warrantied units.Returns or Exchanges
Contact us if you have any questions or concerns. A 30-day return period also applies to items that arrive in the condition described in the listing. We will refund the purchase price of the item, however, the buyer is responsible for all shipping costs. Additionally, the item must arrive back to us undamaged and in the original condition in which it was sold—no modification, alterations, etc.Hours of Operation
Monday - Friday: 7 AM - 3:30 PM (EST)