I have logged into the bulletin board as my users. I can post messages and replies as any of my users. However, my users report that they cannot access anything.
I told the users that the username and password are both case sensitive and spaces count, as well. The users still report not being able to view or post notes.
I see a possibility of there being some kind of incapatibility problem. One is using a Macintosh with Netscape 6. The other user is using a PC. I don't know which operating system and which browser.
A more likely problem is a communication problem. Could be the users do not understand my instructions for using the bulletin board. I don't know what I could tell them so they would understand. The bulletin board seems to easy for a user to use. If you type your username and password correctly, then all you have to do is click all over the board and everything opens up.
Please try to help me get the users onto the board. Can you recommend some text I can quote that is effective for non-technical users?
What compatibility issues could there be?
Is there any way that my logging on as a user will work from my computer, but the user's logging on from their computer will not work?
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Ron
[This message has been edited by ronlewis (edited 12-08-2000).]
[This message has been edited by ronlewis (edited 12-08-2000).]
