I'm hoping Charles might know what is going on.

Charles where are you?

You can also try opening a support ticket directly with Infopop by clicking here.

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Doug
darksaber.hispeed.com
One Ring to rule them all, One Ring to find them,
One Ring to bring them all and in the darkness bind them
In the Land of Mordor where the Shadows lie.
--J.R.R. Tolkien, The Lord of the Rings