It is difficult, if not completely impossible to properly diagnose most UBB problems without knowing which version of the UBB you are using, as well as the FULL URL to your ultimatebb.cgi file, (NOT a link to your webpage). Please provide this information.

In addition, we require the exact error message received.

This is very likely not a bug. This topic has been moved into the Post Installation Troubleshooting forum.

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Charles Capps
Programmer, Infopop Corporation
Please do not contact me privately for support - post on the board or open a support ticket instead!