I had to make change one of the config files in order to make a link to page for the Contact Us link (which I call "Contact Us/Help").
I get a lot of people who email me saying, "I don't know what my username and password is". I look them up, and I can't find them. I write them back saying "is this the email address you registered under?". Most of the time, the answer is "no".
With a contact form, at least I can set required field (name, email, username, etc)
