Regarding a refund on the Member's Area access, you would need to ask that via your support ticket.

Another option for you to consider would be to switch to Groupee Community, which is a hosted application (run on Groupee's Servers). You would not have to worry about maintaining the application, and the servers are optimized to run the application.

There is a special running for classic/threads users that want to switch. You can find more information about it at http://www.groupee.com/features/ and a live Groupee community board can be found at http://community.groupee.com .