We need at least two things:

1. What specific version of UBB are you using?
2. A direct URL to your UBB.

As with Paul's request, this very well may require a hands-on trouble ticket. If you don't wish to wait for a possible answer after providing the above information, then I suggest completing a ticket immediately.

Doug
Moderator: Community Management
Captain Kirk: "Once again we've saved civilization as we know it."
Dr. McCoy: "And the good news is they're not going to prosecute."