Have the user visit AOL Keyword: BROWSER.
That keyword will display exactly what version web browser they are using, and if an update is available it will automatically prompt them to update and easily take them through the process.
FWIW, AOL for MAC lags the AOL for Windows versions greatly and there are many known Java script issues with the AOL for MAC versions in general.
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http://www.bowlingfans.com/ubb/icons/icon911.gif[/] Steve
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Sorry, I won't answer support questions by e-mail, PM, or IM.
