I checked all of those items before writing to you. That email address is definitely not a registered user. Neither her user name or her screen name is taken.
Checked my banned list. Only have 8 email addresses in there. None of them are hers. I don't have anyone on my reserved list.
I asked her if she had a firewall turned on. She said she turned it off and still could not register.
Any other ideas?
Her email address is: [email address removed to ensure user privacy]
and she tried to register with:
BarbieJean as her user name AND her display name
http://www.getorganizednow.com/forum/ubbthreads.php