ntdoc,

I think with the upgrade procedure it should list in bullet points(sequence) for the Dummies like me.

Especially when the install file should be removed from the server.

Sorry but for a newbie to this it is very worrying about installing updates (especially for the first time).

If you can use the KISS principal it would be great for new people.

The knowledge base of the forum is a great help but maybe you could have a forum for people that have limited experience with PC language, so that they can understand as we are not as smart as you guy's.