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Hello,



We see that you do have SPF/SenderID records, which does positively impact the reputation of the sending IP. We reviewed your SPF record and note that it terminates with ?all. To maximize deliverability we recommend changing it to -all. You may also wish to reference RFC 4406, "Sender ID: Authenticating E-Mail", which defines the Sender ID specification. It is available at: http://www.ietf.org/rfc/rfc4406.txt



At this time in our investigation, we strongly recommend enrolling in the Junk Mail Reporting Partner Program (JMRP).



This program is a long-term solution that we offer as recourse for senders who have been blocked because of Junk Mail Reporting (JMR) by Hotmail Customers. Enrollment in this program will benefit you as a sender as it will keep your e-mail lists updated and populated with interested MSN Hotmail Customers. Participation in this program will remove those MSN Hotmail Customers who do not want to receive e-mails from your company.



Please be aware that this is not a 'Safelist.' If your company's sending IP continues to exceed the allowable number of complaints it could be blocked again. This program is not nor is intended to be a solution for blocks initiated by our SmartScreen or Brightmail Spam filters.



I hope that you will investigate joining this program. I believe that it will offer a valuable service to our mutual Hotmail customers.



If you are interested in joining this program please visit:

Http://support.msn.com/eform.aspx?productKey=edfsjmrpp&page=support_home_options_form_byemail&ct=eformts.







The troubleshooting steps in this email are recommendations only. Microsoft makes no guarantees that following these steps will guarantee deliverability to MSN, Hotmail, or Live.com customers.



Thank you
Mandi
Windows Live Hotmail Domain Support