Originally Posted by AllenAyres
There are *plenty* of sites out there who will do what it takes
to get over the hurdles... it's called customer service.


Err what did i do?
Ive got it resolved, so my customer service must be top notch then.

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No Notification that my server had been blocked. (poor customer service).
And poor support from Microsoft about the steps to take.
My replies show there short comings.
Earns me the Right to "whine" about them.

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In the UK most people have some kind of Hotmail, live, msn e-mail and one of the reasons for it is that the parents (home Owners)
take out an account with there Internet provider.
But then they either don't like the crazy ISP e-mail address assigned to them, or they don't know how to set one up.
It is Much easier to set up a Homail, live or msn account and
then be able to log in and use that one.

Its just easier.

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I know there trying to cut down on spam etc..
But a notice of sorts even if its to my HOST about the block
would have curved my anger, but NO its Microsoft playing
GOD again. As ive said before just because someone,
hits the "Not Safe" instead of un subscribing which causes
the whole incident i deem grossly unfair.
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4 years with out any problems.
Which means sod all to Microsoft.

It will and can happen to you one day too.
And when you realise the incompertance at there end
you too will become frustrated as in your other ear
your customers are asking why and you have no answers
for them except "Welcome to Microsoft"....


The whole process to me is Guilty then prove your innocence
now wheres the Justice. Its got nothing to do with customer
service from my side. Its Microsoft playing GOD again.

Mark


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