We have a user on our board who cannot login. Even with me taking control of his account, changing the password (so I know what it is), logging out and then attempting to login, the login fails.
Here's the error message: Username/Password not found.
I thought at first that it might be related to his login name having spaces in it (xxx xx xxxxx), but we have other login names with similar patterns and spaces in the name, and they are not having this problem.
If I attempt to login using my login name and an incorrect password, I get this error message: Incorrect password for that username. If I do exactly the same thing with his account, I get the same error I wrote above when I type in the correct password.
Any idea what where to go to fix this would be appreciated.
