UBB.threads PHP Forum Software Community Forums UBB.threads Version 7/8 Support Bought on 04/09, cannot download, no access to member area HELP

I bought UBB.threads for $199 on 04/09/2009, received email saying I had access to member area to download. When I try to go to member area it says license number and password expired and wants me to pay $50 for access. I cannot download software or do anything else. How do I download software? HELP