I believe that Groupee's support is closed on weekends, but you should file a helpdesk ticket (as these forums are generally user to user support).

I believe that all licenses and orders are approved manually, it's possible that it wasn't approved on Thurs/Fri and that may be the issue at hand.

I am a Web Development Contractor, I do not work for UBBCentral. I have provided free User to User Support since the beginning of these support forums.
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